POSTAGE & DELIVERY

Posy

DELIVERY WITHIN AUSTRALIA

When will I receive my order?

Orders are dispatched from our Melbourne warehouse using Australia Post.

Standard shipping orders are dispatched within 48 hours (Monday-Friday, except public holidays). Orders will arrive 2-5 business days after dispatch.

Express Post orders are dispatched within 24 hours (Monday-Friday, except public holidays). Orders will arrive 1-2 business days after dispatch.

Express Post orders placed before 1pm (Monday-Friday, except public holidays) will qualify for Next Business Day Delivery to designated areas.

To find out if your address qualifies for Next Business Day Delivery, visit https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

Please note shipments to remote areas may take an additional 1-3 business days.

It is your obligation to ensure delivery address details are correct. Additional shipping fees will be charged to re-direct or re-send your order.

What are the delivery costs?

Standard delivery is a $10.00 flat rate Australia-wide

Express delivery rate is calculated based on size, weight and location of your order. 

How does Store Pick work?

Store Pick Up is available from Monday to Friday 8:30 a.m. to 5 p.m. (except Public Holidays)

Orders can be collected one hour after ordering.

Order placed after 3 p.m. will be available to pick up from 9 a.m. the following business day.

Pick up location:

Reception

Bean Alliance Group

25 Kurnai Ave

Reservoir

VIC 3073

ph: (03) 9474 5555

Orders can be collected one hour after ordering.

How do I qualify for Free Delivery?

If you spend $200 or more online we will pay for your standard shipping (not Express) within Australia.  This amount will be automatically discounted at checkout.

Does my Postcode qualify for Same Day Delivery?

Not sure if you qualify for free same day delivery for your online order? Check your postcode in our table of eligible postcodes around Victoria, Australia. Postcodes are subject to change without notification.

As we use our drivers for same day delivery, we cannot deliver to P.O. Box. 

It is strongly advised you provide a mobile number for our driver.

If you live in an apartment and do not have a safe drop location, and there is no one home to receive the order. The order will be taken back to our warehouse. 

For re-delivery you will be charged $10 via Australia Post if the order is less than $200.

Minimum order $30

Orders must be placed before 11am AEST on Monday to Friday to be eligible 

SUBURB

POSTCODE

BUNDOORA/KINGSBURY

3083

BRUNSWICK

3056

BRUNSWICK E

3057

BRUNSWICK W

3055

COBURG

3058

COLLINGWOOD

3066

FAIRFIELD/ALPHINGTON

3078

FAWKNER

3060

FITZROY NTH/CLIFTON HILL

3068

GLENROY/HADFIELD

3046

MACLEOD

3085

NORTHCOTE

3070

PASCOE VALE

3044

PRESTON

3072

RESERVOIR

3073

THOMASTOWN

3074

THORNBURY

3071

 

Who will deliver my order?

Your order will be dispatched by either Australia Post.

Can I send an order to a friend?

Absolutely! It costs the same to deliver to a friend or family member at a different address within Australia.

Enter their address as the Ship To address and your address as the Billing Address in the Payment section. We will then send the receipt to you and not your friend.

What if my address is unattended at the time of delivery?

To guarantee the safety of your parcel, all orders require a signature on delivery. If you are not home, the parcel will be taken to your nearest Post Office. 

 

INTERNATIONAL DELIVERY

SORRY, WE CURRENTLY ONLY SHIP WITHIN AUSTRALIA.