Postage & Delivery
DELIVERY WITHIN AUSTRALIA
When will I receive my order?
••Please note due to high demand, we are currently experiencing longer than usual dispatch times. We thank you in advance for your patience.**
Online orders will normally be dispatched within 48 hours (Mon-Fri), except over Public Holidays.
Your order should arrive within 3-5 business days from despatch for Standard delivery and within 2 business days for Express delivery. Shipments to a remote area may take 1-3 business days longer.
It is your obligation to ensure delivery address details are correct. Additional shipping fees will be charged to re-direct or re-send your order.
What are the delivery costs?
Standard delivery is a $10.00 flat rate Australia-wide.
Express delivery is available for $15.00.
How do I qualify for Free Delivery?
If you spend $200 or more online we will pay for your standard shipping (not Express) within Australia. This amount will be automatically discounted at checkout.
Who will deliver my order?
Your order will be dispatched by either Australia Post or Toll Logistics, depending on your location and the weight and size of the order.
Can I send an order to a friend?
Absolutely! It costs the same to deliver to a friend or family member at a different address within Australia. Just choose the delivery address option during the Checkout process.
Be sure to enter your address as the billing address so that we can send the receipt to you and not your friend.
What if my address is unattended at the time of delivery?
All orders are sent with "an authority to leave" unless otherwise requested. We cannot accept responsibility for orders left unattended. If you would like to sign for your goods please let us know by leaving a comment in the Order Comment field during the checkout process.