POSTAGE & DELIVERY
DELIVERY WITHIN AUSTRALIA
When will I receive my order?
Online orders will normally be dispatched within 48 hours (Monday - Friday), except over Public Holidays.
Your order should arrive within 3-5 business days from dispatch for Standard delivery and within 2 business days from dispatch for Express delivery. Shipments to a remote area may take 1-3 business days longer.
It is your obligation to ensure delivery address details are correct. Additional shipping fees will be charged to re-direct or re-send your order.
What are the delivery costs?
Standard delivery is a $10.00 flat rate Australia-wide
Express delivery rate is calculated based on size, weight and location of your order.
How do I qualify for Free Delivery?
If you spend $200 or more online we will pay for your standard shipping (not Express) within Australia. This amount will be automatically discounted at checkout.
Who will deliver my order?
Your order will be dispatched by either Australia Post or Toll Logistics, depending on your location and the weight and size of the order.
Can I send an order to a friend?
Absolutely! It costs the same to deliver to a friend or family member at a different address within Australia.
Enter their address as the Ship To address and your address as the Billing Address in the Payment section. We will then send the receipt to you and not your friend.
What if my address is unattended at the time of delivery?
To guarantee the safety of your parcel, all orders require a signature on delivery. If you are not home, the parcel will be taken to your nearest Post Office.